Privacy Policy

The Hartford Steam Boiler Inspection and Insurance Company (and/or its affiliates and subsidiaries, “HSB”, “we”, “us”, or “our”) are committed to protecting your privacy. The following privacy policy applies to the website located at, and any related subsites and portals owned and/or controlled by HSB (individually and collectively, the “site”), and explains our policies and practices concerning collection, use, disclosure, and processing of information through the site. By using this site, you agree to the practices described in this privacy policy. Questions regarding this policy should be directed to, or to the contact information provided below.

The site may contain links (embedded or otherwise) to websites, online services, or mobile applications that are operated by third-parties (“Third Party Sites”). These Third Party Sites are operated independently from our site. We are not responsible for the content, security or privacy policies and practices of any such Third Party Sites. You should review to the specific privacy policies of those Third Party Sites to determine how they collect, protect, store, use, and process your personal data. 

1. What information do we collect? 

Our relationship with you will dictate the nature of the information that we need to collect. It will also dictate our uses of your information. For example, we collect certain information about our users when they purchase products or services, request information about us or our products and services, participate in activities on the site, or otherwise contact us. The types of information requested may include, but are not necessarily limited to, your name, email address, telephone number, and details related to your inquiry or request for technical support. We also collect information about website traffic.

2. Where do we collect information from you and how do we use it?

We may use information collected to provide services and fulfill orders, to enhance the operation of our site, and to administer our systems. When we use your data we do so in the context of our legitimate business interests (e.g., measuring the number of visitors to our website); for entering into or performing a contract (e.g., when you use a service or product); as a result of your consent (e.g., when you ask us to send you marketing material); and/or to comply with our legal or regulatory obligations. When you use a service or product, or place an order with us, we collect personal information from you. Such information may include, but is not necessarily limited to, your name, email address, telephone number, and service or product selections. We collect this information for purposes of providing products or services to you, communicating with you about our products or services, and/or sending you materials. Before confirming your request, you will have the opportunity to review the request form and make changes and additions to the information it contains. Information may be collected or shared with our third party service providers (“Contract Service Partners”) so that we may provide such services to you. We share your information with your insurance provider. Both we and your insurance provider may use your information for underwriting and other internal business purposes. Except as set forth in the preceding sentences, we do not sell, trade, or rent your personal information to others and will not disclose it to third parties except as set forth herein or as may be required by law. All data will be disclosed to third parties as required by law or regulation and may be deemed discoverable by third parties. We may also provide certain information to insurance regulators upon proper request.

3. How do we protect your information?
We take the security of your personal information seriously. When you enter your information or place a request, you are connected to a secure server. All of the data we collect is protected against unauthorized access by physical security means. We comply with generally accepted industry standards that are designed to protect against loss, misuse, unauthorized access, alteration, and disclosure of the personal information submitted to us, both during transmission and when stored after we receive it.

4. How will we share your information?
We do not sell your personal information to third parties. We will share your personal information with third parties only in the ways that are described in this privacy policy.
We may also disclose your personal information:
  • as required by law such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; 
  • to any other third party with your prior consent to do so.
5. Is your information transferred internationally? 
Our servers are in the United States. If you are accessing the site from outside of the United States, please be aware that your information may be transferred to, processed, and/or stored by us, and/or the third parties with whom we share your personal information, in the United States. We do not target users outside of the United States.

 6. Use of "cookies" and other technologies

As is true of most websites, we use automatic data collection technologies to automatically gather information about you. This information does not reveal your specific identity, but it may contain information about your device and usage, such as your IP address, browser type, referring/exit pages, and operating system.We may use this information to:
  • Respond to customer service requests, questions or concerns
  • Administer accounts
Our use of cookies
“Cookies” are identifiers in the form of readable text files that are inserted and stored by your web browser. We may set and access cookies on your device for the purpose of tracking site usage and, ultimately, performing anonymous statistical analysis of our internet presence. Cookies also serve to make our site more user-friendly and secure. We do not use cookies to gather personal information or to store identifiable information. Most cookies will remain on your device until you delete them. Please note that most browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. You may also activate the automatic deletion of cookies when you close your browser. Deactivating cookies may restrict the site’s functionality and impact or impair your experience on the site.

Session cookies
Session cookies allow our website to identify you as a user between page loads. They allow you to carry information across pages of our website and avoid you having to re-enter information. Session cookies are temporary cookies that will be destroyed when you leave our website.

We use analytics software, such as Google Analytics, to gather anonymous data relating to how you are using our site and to provide us with visitor statistics. These tools help us to understand how users use our site and help us to improve our site and make it more user-friendly. These cookies are destroyed after a set period of time has passed from when they were created

7. Children's use of the site
We do not target or knowingly collect personal data from individuals under the age of 13. If you are under the age of 13, you are not authorized to use this site.

8. Social Security Numbers
We do not collect Social Security Numbers on or through this site. To the extent we collect Social Security numbers in the course of our business, we will take reasonable administrative, technical and physical security measures to protect the confidentiality of such Social Security numbers and limit access to those with a need for such information. We prohibit the unlawful disclosure of Social Security numbers.

9. Changes to this privacy policy 
From time to time, we may update this privacy policy to reflect changes to our information practices or to comply with applicable data protection and privacy laws. The updated version will be effective as soon as it is accessible, and will include an updated “last revised date” above. When we make updates to this privacy policy, we include a notice of such changes on the site. We encourage you to review this page each time you access the site for the latest information on our privacy practices.

Contact Information
You can contact us about this privacy statement at following:
Hartford Steam Boiler Inspection and Insurance Company
Phone: 855-649-1110
Last updated: 9/1/18

MyHomeWorks Located at One State Street, Hartford, 06102, CT - Connecticut , . Phone: 855-649-1110. .