Privacy Policy

We are committed to protecting your privacy. Questions regarding this policy should be directed to

1. What information do we collect?
We collect certain information about our visitors when products or services are used or feedback is requested. The types of information requested may include, but are not necessarily limited to, your name, home address, email address, telephone number, and details related to energy savings, home inventory, and utility rates. This information is requested only on certain pages that are password-protected and that require pre-registration. We also collect information about website traffic.

2. Where do we collect information from you and how do we use it?
We may use information collected to provide services and fill orders, to send promotional information, to enhance the operation of our site and to administer our systems. When you use a service or place an order with us, we collect personal information from you. If you use one of our products or services, we will collect and maintain certain of your information which may include, but is not necessarily limited to, your name, email address, mailing address, telephone number, utility account number, home inventory information, service or product selections, confirmation number, and a password. We collect this in order to provide services to you, to communicate with you about our services, or to send you materials. Before confirming your request, you will have the opportunity to review the request form and make changes and additions to the information it contains and these changes will be automatically kept for future use. We share your information with our Contracted Service Partners so that they may provide services to you. We share your information with your insurance provider. Both we and your insurance provider may use your information for underwriting and other internal business purposes. Except as set forth in the preceding sentences, we do not sell, trade, or rent your personal information to others and will not disclose it to third parties except as may be required by law. All data will be disclosed to third parties as required by law or regulation and may be deemed discoverable by third parties. We may also provide certain information to insurance regulators upon proper request. As a result of involvement in a claim, the data added via this site or a Contracted Service Partner Site may be deemed discoverable by third parties and used in claims investigation and/or litigation. HSB or a vendor may be legally required to provide the data to others involved in the claim or their legal counsel. If you are involved in a claim, you should not expect to retain data privacy or confidentiality of data added through the site or a Contracted Service Partner Site.

3. How can you update your personal information?
You may update or change information related to your account by accessing the "My Profile" link in the site header. For other questions related to updating or changing your account information, please send an email message to

4. How do we protect your information?
When you enter your information or place a request, you are connected to a secure server. All of the data we collect is protected against unauthorized access by physical security means.

5. Use of "cookies"
When accessing our site, we will store a cookie on your computer in order to facilitate your use of our site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive that can later be retrieved to identify you to our site. Our cookies store a user identification number, which makes your use of the site easier and helps us maintain a secure site.

6. Inventory My Stuff data
When you access the “Inventory My Stuff” tool on this website, you will be routed to a Contracted Service Partner Site administered by Synergo Group, as contemplated by the “Contracted Service Partner Sites” portion of these terms and conditions. The privacy policy describes how Synergo Group collects and uses the personal information you provide to us via the website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information
We collect the following personal information from you for the purpose of registration and the ability to recover your password should you need this in the future:
• Email address
• Postal Code
• Last name
• Answer to selected security question established at registration

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We may use this information to:
• Respond to customer service requests, questions or concerns
• Administer accounts
• Send marketing communications or website notifications

You may delete your information
The information you input at is yours and you may delete it at any time. When you request to close and remove your account, your information will be completely and permanently removed from our servers, with further access to your account impossible. We will also promptly disconnect any connection we had established to your Account Information and delete all account credentials. Notwithstanding, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Synergo Group stores this backup information to ensure our ability to provide service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.

Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may also disclose your personal information:
• as required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• if Synergo Group is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
• to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies
“Cookies” are identifiers in the form of readable text files that are inserted and stored by your web browser. We may set and access cookies on your device for the purpose of tracking site usage. We do not use cookies to gather personal information nor store identifiable information. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer.

Session cookies: Session cookies allow our website to identify you as a user between page loads. They allow you to carry information across pages of our website and avoid you having to re-enter information. Session cookies are temporary cookies that will be destroyed when you leave our website.

Analytics: We use analytics software, such as Google Analytics, to gather anonymous data relating to how you are using our website and to provide us with visitor statistics. These help us to understand how users use our website and help us to improve our Website and make it more user-friendly. These cookies are destroyed after a set period of time has passed from when they were created.

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and when stored after we receive it. If you have any questions about security on our website, you can contact us at

Additional Policy Information
You can log in to our website using sign-in services such as Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your profile) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. This privacy policy is also displayed on our website.

Contact Information
You can contact us about this privacy statement at following:
Hartford Steam Boiler Inspection and Insurance Company
Phone: 855-649-1110


MyHomeWorks Located at One State Street, Hartford, 06102, CT - Connecticut , . Phone: 855-649-1110. .